Appointments

Pharmacy

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

The criteria for the ‘NPC’ is one new problem which has arisen within the last 4 weeks.

The NPC is a single list of short appointments each day which a team of Nurse and Paramedic practitioners who select patients from the list, depending on the information provided by the patient. There is also an on-call GP working through the NPC for problems which cannot be addressed by the Nurse or Paramedic Practitioners.

If there is a medical emergency, the staff can send a message to the On-call GP for advice.

Ways to book

1. Visit the surgery as early as possible in the morning to have the best chance of getting an appointment that day due to very high demand.
2. Telephone: 01843 209 300

We are currently in the process of transistioning to a different way of working with patients with ongoing problems or for those who are clinically vulnerable who require specialist GP treatment. We apologise for any disruption this may cause in the interim, and we will update this section when we have further information.

In the meantime, please call the surgery as normal and our Reception Team will assist you.

Ways to book

1. Download the NHS App
2. Request an appointment online
3. Use our online services
4. Telephone: 01843 209 300

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Information and advice for travelling abroad.

Visit our Travel Information page

If you need a home visit, you can help us by calling reception before 11am.

Telephone: 01843 209 300

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse or a member of the Acute Care Team if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

The practice is accredited as a training centre for doctors wishing to train as General Practitioners. 

The practice also helps to train medical students who, on occasion and only with your approval, may accompany doctors or nurses in the Consulting rooms or on home visits.

See our training policy for details

We are now able to offer appointments (subject to availability) for evenings and weekends with our extended hours service. These appointments are held at Bethesda Medical Centre. Please see the following weekly schedule:

• Tuesdays 6:30pm to 8pm at Bethesda Medical Centre
• Wednesdays 6:30pm to 8pm at Bethesda Medical Centre
• Fridays 6:30pm to 8pm at Bethesda Medical Centre
• Saturdays 10am to 8pm with the Acute Response Team at QEQM
• Sundays 10am to 8pm with the Acute Response Team at QEQM

These appointments can only be booked by the Reception team at Bethesda Medical Centre during the standard opening hours. Please ask at Reception or call 01843 209 300 for more information.